GUIDE TO INSTALLATION AND OPERATION
DNR-101i/111i |
i
Warranty Policies
Warranty Statement
Miranda Technologies Inc. warrants that the equipment it manufactures shall be free from defects in material and workmanship
for a period of two (2) years from the date of shipment from the factory. If equipment fails due to such defects, Miranda
Technologies Inc. will, at its option, repair or provide a replacement for the defective part or product. Equipment that fails after
the warranty period, has been operated or installed in a manner other than that specified by Miranda, or has been subjected to
abuse or modification, will be repaired for time and material charges at the Buyer’s expense.
All out-of-warranty repairs are warranted for a period of ninety (90) days from the date of shipment from the factory.
Miranda Technologies Inc. makes no other warranties, expressed or implied, of merchantability, fitness for a particular purpose
or otherwise. Miranda’s liability for any cause, including breach of contract, breach of warranty, or negligence, with respect to
products sold by it, is limited to repair or replacement by Miranda, at its sole discretion. In no event shall Miranda Technologies
Inc. be liable for any incidental or consequential damages, including loss of profits.
Effective January 1, 2002
Warranty Exchange Policies
Miranda Technologies Inc. warrants that the equipment it manufactures shall be free from defects in materials and workmanship
for a period of two (2) years from the date of shipment from the factory. If equipment fails due to such defects, Miranda will
provide repair of the failed unit under the terms of the Miranda warranty.
If the equipment has been proven to be defective on arrival, Miranda will ship a new product in exchange, usually within 36 hours
of factory notification.
If the equipment to be repaired is essential and the customer so requests, Miranda will, at its option, provide a service
replacement or loaner part or product, usually within 36 hours of factory notification, weekends and holidays excluded.
All warranty exchange or loaner parts or products shall be shipped to the Buyer with a packing list clearly describing the items
and stating the date of shipment. Repaired parts or products will be shipped to the Buyer with a similar packing list. In the case
of exchange, the defective products or parts must be returned to Miranda within fifteen (15) days from receipt by the customer of
the exchange product. In the case of a loaner, the loaned products or parts must be returned to Miranda within fifteen (15) days
from receipt by the customer of the repaired equipment.
If the equipment is not returned within fifteen (15) days, as described for either exchanges or loans, A Rental Invoice will be
generated. Rental terms will be fifteen (15) percent of the current list price of the products or parts per month or a fraction
thereof. Before returning the equipment to Miranda Technologies Inc., for any reason, the Buyer must first obtain a Return
Authorization Number from Miranda Technologies Inc. Miranda Technologies Inc will pay freight and insurance charges for the
delivery of the loaner or exchange products or parts. Freight and insurance charges for the return of the defective product or part
will also be paid by Miranda Technologies.
Out-Of-Warranty Repair Policy
Miranda will service out-of-warranty repairs using the following model:
Miranda will charge 15% of the current list price of the product, with a minimum charge of $150. Products whose list price is
under $150 will be replaced at a charge equal to current list prices. In the case of obsolete products, the last published list price
for the products will apply. In the case of a product deemed beyond repair, the customer must purchase a new product at current
retail prices. All out-of-warranty repairs are warranted for a period of 90 days from the date of shipment from the factory. Before
returning the equipment to Miranda Technologies Inc., for any reason, the Buyer must first obtain a Return Authorization Number
from Miranda Technologies Inc.
The Buyer will pay freight and insurance charges for the return of the defective product or part to the manufacturer for repair.
Miranda
Technologies will pay freight and insurance charges for the return of the repaired product or part to the Buyer.
Out-Of Warranty Equipment Updates and Spare Parts Policy
Miranda Technologies will charge cost plus 20% of the parts costs and $40.00 shipping and handling for out-of-warranty
equipment updates, or the sales of spare parts.
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